Discussions

request

We are implementing screen-pop functionality using the API call, however we are running into an error. The API token has the screen pop scope applied, and the user has the option enabled in the app. I think these are the only settings we have access to.

Hi Team Dialpad are we able to reply with MMS, Image or PDF attachments when using Sending SMS API? : )

We are getting the following error with existing and new API keys calling dialpad endpoints:

Are webhooks/subscription events retried if they encounter an error response?

I was looking at the page below and it wasn't clear to me if the registered web hook will be called immediately once a call is connected?

Do you offer Contact lookup API to display contact details on screen when a call is created or received?

We have a production oauth API set up with webhooks and events being created when SMS are sent through Dialpad. We successfully set this up using the account with which the API key is registered.
We have since had someone with a separate Dialpad account use our process to register a webhook and event so that we can log SMS sent by their account.
When I log in using our Dialpad account and run a SMS Event list or a Webhook list API call, I only see my own events, no events that would have been created when the new user registered a new webhook/event. Should I be able to see all webhooks/events using that API, or just the ones using the account which I used to generate a token?
At this stage, it looks to me like a webhook and event were set up, but I have no way of verifying this.
Are you able to confirm that there is a webhook and event with the secret starting 83 and ending Cp using the API key starting ctWj and ending PQSy4.
The dialpad account that owns this api key is riacomp.

Can the call router forward the call to an external number with call router phone number as a caller ID?

Hi