---
updatedAt: 2025-09-18T20:15:53.000Z
agentTools:
  projectIndex: https://developers.dialpad.com/llms.txt
---

# Rate Limits

To protect our services as well as yours, we enforce rate limits when making requests to Dialpad. The current rate limits are 20 requests/second per company. Additionally, we have per API limits as follows

* Create contacts - 100/min
* Initiate calls - 5/min/user target
* Send SMS - 100/min
* Callback requests to a specific number - 5/min
* Callback requests to a specific call center - 100/min
* Callback requests to a specific company - 1000/min
* Update callrouter configuration - 1/5mins

Dialpad reserves the right to change the above limits.