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Get Call Result
almost 3 years ago by Ian Taylor
We are looking into integrating dialpad into our custom built CRM. We have been playing with the API to place outbound call which works great. I am wondering that the recommended solution would be to get a calls result? Ideally what we would like to do is after the user hangs up the phone our CRM would present them with an option to log the call along with different notes and the call status.