Discussions
I'm on a PRO plan and unable to generate an API key. Any ideas if this is a bug or another issue?
I should be admin.
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Thanks for you time
Posted by Pierre 2 days ago
Date is not correct
"date_connected": "1728447303884",
"date_ended": "1728447348252",
"date_started": "1728447290579",
Api is sending date in this format but when we try to convert it with new Date(date_connected) it is giving incorrect date, even we tried moment to convert but still it is incorrect
Posted by Rahul Gandhi 3 days ago
API Key Failed to Generate?
I am on a PRO Plan and already admin but still get an error "API key failed to generate. Try again later".
Can you help me with that?
Posted by Ali Ammar 4 days ago
Call logs for specific contact
Hi team,
Can we get call logs for a specific contact like which are saved as local contacts. I want to get all the calls made to that particular contact by its id.
Thanks.
Posted by Rahul Gandhi 12 days ago
Dialpad for Android Auto and Apple Carplay
When will the Dialpad app be fully functionally on Android Auto and Apple Carplay?
Posted by Graham Arntzen 15 days ago
Http request (webhook) when incoming call
Hi. I’m trying to create a webhook. So when a client call in, it will make a http request to another webserver ? Not sure where to look for in the documentation thanks
Posted by John V 16 days ago
Can I get any demo video link for Dialpad Mini Dialer
Hi Dialpad Support Team,
Could you please share any demo video link or youtube video link for Dialpad Mini Dialer
Also could you please share any link for feature comparison between Main Dialpad UI app and Dialpad Mini Dialer UI app
Thanks & Regards,
Nihar
Posted by Nihar Panda 17 days ago
Cannot create subscription due to conflict
Hi,
I am trying to create a subscription, but it is giving me an error:
You have created an event subscription vfbXdhMurLAxSLZsnuKtWmR3b_call_8f788ede26c8244cdb79d1ca6e3ffc86 with same target and overlapping filters. Please do not create duplicated event subscriptions.
This does not seem like a subscription ID,
and when I list subscriptions nothing like it comes up.
Posted by Zewen Wu 22 days ago
Not getting "operator_call_id" in response
Currently we have a main line/department which we are all in. I am trying to use the Call --List API to get a list of calls depending on the user who answers. Currently I can't differentiate between users, because every call that goes to the main department ends up on the list.
I see an option in the docs for "operator_call_id", but I don't seem to be getting it in any responses.
Posted by Christian Virdo 23 days ago
Can we open Dialpad site/UI app, in an iframe
Hi Dialpad Support Team,
I need your help.
Our client is using Dialpad UI app for handling customer calls.
Client wants to show Dialpad UI App and Caller Info UI App, side-by-side, in a parent window of a web application, using 2 iframes, for easy access of information and making action over that, by Call Center Agent.
Can we open Dialpad site in an iframe by setting the iframe tag's src param value as "<https://www.dialpad.com/">.
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Currently, its not allowing, throwing below error.
![](https://files.readme.io/4d9e6534fd4fcc39421c414f81aa956306533538c474352187e6555aeccd77de-image.png)
If Dialpad can provide permission to access the site from an iframe, by whitelisting our parent web application URL or any other way, it will be helpful to proceed further.
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Awaiting for your reply.
Thanks & Regards,
Nihar
Posted by Nihar Panda 25 days ago