Discussions
Download voicemail recording
Need help in understanding webhook payload for voicemail states. I see that there is an event "voicemail_uploaded" which is being sent after voicemail recording has completed processing. Will the voicemail recording url be part of "recording_details" in this case? because I dont see them in my logs. However "voicemail_link" in webhook has a voicemail link. Is it downloadable?
Fire an Event
I would like to use scheduled reports. Is there a way to fire these manually for testing purposes?
Request: Send missed calls to an IVR or automated response menu.
Currently in Dialpad it is not possible within a user's advanced missed call routing to route calls to an IVR workflow or automated response menu:
Call Summary and Action Items
Hello,
Need call_id in response
Hello, we are using this API to make outbound call https://developers.dialpad.com/reference/usersinitiate_call We get this response:
Blocked numbers API call scope
Dialpad production verification process
Currently, we are in the testing phase of our Dialpad integration. To make the integration live in production allowing our customers to integrate their Dialpad account into our platform we need to verify the integration.
"The API key failed to generate, please try again later" error while on pro plan and being an admin
Could you please check this error for me please?
Thanks
Stats Not Refreshing
I want to use the Stats API to pull both today's data and a separate one for all historical data. My issue is that the records are not updating every 30 min for today and every 3-4 hours for historical data. I feel like I may be missing an important step here, could someone provide an outline of what I would need to set up to have the records update properly?
Plain Text Transcript isn't Working
I have a Call Event "hangup" sub/webhook going to HookDeck.