Discussions

I'm attempting to update presence_status via the API. In doing so, I provide a user's ID, a message, provider and type. When I execute the call, I get a 200 (success), but I can see both within the response, as well as within the Dialpad app, that the status_message hasn't been updated. Why?

Please note that I'm not exactly sure how to populate the provider value. I've tried leaving it blank, but that results in an error stating it's required. I've then tried to populate it with anything I can, e.g., my initials, and it's accepted, but again, I have the problem described above.

Does anyone have any insight they can share with me regarding this endpoint and using it to update a user's status?