Discussions

Hi Dialpad support -

We are just beginning to build out our internal integration and would like to use the Screen Pop feature. Currently requests to the https://dialpad.com/api/v2/users/{id}/screenpop endpoint result in a 403 error (below). It seems we may need to be granted access.

Note: our ApiKey does have the screen_pop scope.

{
"error": {
"code": 403,
"errors": [
{
"domain": "global",
"message": "User nnn is not in experiment screen_pop_api",
"reason": "forbidden"
}
],
"message": "User nnn is not in experiment screen_pop_api"
}
}

Thanks!
-Paul