Discussions
Contact lookup API
over 2 years ago by Gary
Do you offer Contact lookup API to display contact details on screen when a call is created or received?
For example Aircall offers a hook that allows us to send additional details from CRM which is then displayed on the Dialer screen https://developer.aircall.io/tutorials/send-insights-to-agents/
We are looking for a similar functionality in Dialpad but can't find any mention of this in the API docs.