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Dialpad generates duplicates on creating a contact via REST API

over 1 year ago by Muhammad Fahad Nadeem

The Dialpad generates a duplicate after a fews seconds as I create a contact in Dialpad using it's REST API (POST) call. Moreover, the 'id' of the duplicate contacts is in this format:

š—™š—¼š—暝—ŗš—®š˜: š˜“š˜©š˜¢š˜³š˜¦š˜„š˜¤š˜°š˜Æš˜µš˜¢š˜¤š˜µš˜±š˜°š˜°š˜­š˜Šš˜°š˜®š˜±š˜¢š˜Æš˜ŗ:{š˜¤š˜°š˜®š˜±š˜¢š˜Æš˜ŗš˜š˜„}š˜¶š˜Ŗš˜„_{š˜¢š˜¤š˜µš˜¶š˜¢š˜­š˜Šš˜°š˜Æš˜µš˜¢š˜¤š˜µš˜š˜„}

š—˜š˜…š—®š—ŗš—½š—¹š—²: shared_contact_pool_Company:5956508342976511_uid_4578593930641401

š——š—²š˜€š—°š—暝—¶š—½š˜š—¶š—¼š—»: The companyId (i.e., 5956508342976512) is my company's Dialpad id and the actualContactId (i.e., 4578593930641408) is the id of the same contact that was initially created by the flow.

I want to know:

š—®) Why Dialpad is generating duplicates?
š—Æ) How can I avoid or disable duplicates' creation?