Discussions
Call Recordings 404
over 1 year ago by Taylor Keller
Hello,
I am running into an issue while pulling call recordings I want to bring to the team's attention. When pulling recordings through the /stats
endpoint a small amount of the provided recording_url
links result in a 404
. When I query the /call
endpoint with the relevant call_id
I see "was_recorded": false
.
This confuses me as I would expect all of the calls listed in the stats report to have been recorded and that I would have access to that recording.
POST <https://dialpad.com/api/v2/stats>
{
"days_ago_start": 1,
"days_ago_end": 365,
"export_type": "records",
"stat_type": "recordings"
}
Thanks,
Taylor