Discussions
Outbound Hangup Event subscription - no longer receiving second payload with custom property
over 1 year ago by null
Hi Support,
We are subscribed to the hang-up event webhook.
For outbound calls initiated within our own software, we send a customData property to the Dialpad endpoint URL before making the call through Dialpad.
After hangup occurs, we would normally receive 2 payloads.
The first with [target][type] == department,
Then a second with [target][type] == user - containing the sent custom_data property as below:
[custom_data] => Array
(
[protocol_url] => 1590606
)
It seems we are no longer receiving the second payload which contains our customData property.
This issue began last week.
Can someone please assist ASAP.
Much appreciated,
David.