Discussions

I've built a custom integration with our CRM Vincere that is used for logging calls with clients & candidates. What i'd like to do is have a section on a contact in Dialpad that comes up when the user calls someone. This screen has the option to choose what the call is for, e.g. sales call, friday phone call, etc. That way it can be logged into our CRM rather then it just being a phone call that we can't report on.

My idea is to have something similar to this https://storage.googleapis.com/dialpad-cms.appspot.com/cms/Screenshot-of-Dialpad-integration-with-Google-Workspace-integration-page.jpg

Where on the right of the photo you've got the google integration, id like to have my integration sitting there also with a dropdown. Then when the call is ended the selected data is passed in the payload