Is it possibe to get the agent comments with the call event record?

When we receive calls thru Dialpad the call maybe from and organization on the behalf of and individual so the incoming phone number is not the person needing our services. We can ask our agents to document the info we need in Dialpad comments to link the call to info in our system but we don't get the comments in the call details from the Dialpad API.

Is there a recommended way to link Dialpad call data to external systems? For example we would like to associate a Dialpad call id with a person id in our custom application. We can't use the contact name in Dialpad due to third party calling on behalf of someone else.