Discussions

Is there any place where I can read more about the contacts api other than just the reference pages for the endpoints? https://developers.dialpad.com/reference/contactsdelete

I'm looking to use this API to augment contacts in Dialpad with information from my CRM, but it's hard to understand how contacts are currently created in Dialpad when new customers call in. In Dialpad I have multiple contacts show up in the "Frequent" under "Contacts", but when I list the contacts from my user via API, the only entries are ones that I've created via API. I have no way to figure out what the IDs are of these contacts in Dialpad that got created automatically from calls, and I need the IDs to update the contact.