Discussions
Call Logs For Blocked Numbers
3 months ago by Taylor Keller
Hello,
My organization makes use of the blocked numbers feature through your API to block specific numbers from calling into our offices. Does Dialpad record data for when these numbers attempt to call in but are blocked? Also, does Dialpad store a timestamp for when a number was initially blocked?
Put another way, I'd like to be able to answer the following questions by querying data through the API and I'm not sure if this is possible.
- What date was a specific number blocked on?
- How many times, after being blocked, has this number attempted to call into our offices?
I attempted generating a stats report for calls into our system, but didn't see anything that would point to a blocked number trying to call in.
Thanks!