Discussions
Subscribed to all users
17 days ago by Caleb Norman
My use case:
Receive hangup events for inbound and outbound interactions for all users in my org.
The issue:
I am unable to subscribe to hangup events for ALL users, I must specify a single user id for each subscription. Subscribing to a higher organizational level doesn't work either because outbound calls are not captured by a subscription to a department or office.