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Service-level API Key

I'm trying to use Zapier's Dialpad API request app, I've created my API key in my Dialpad account according to the documentation and configured it correctly in the zap. But when I try to send a test, I get a 403 message that states "You must use a service-level API key to access this API."

What exactly is a service-level api key, how is that different than the API key that I created, and how do I get one?