Discussions

We're operating an insurance agency, and we're working with a lead vendor who provides us with inbound calls. We need to have calls coming from the lead vendor to Dialpad be identified by state. For example, if a call comes in from a 919 area code, we could identify it as North Carolina.

So, to that end, I had a meeting with the lead vendor's developer, and he was looking to set up an API for this purpose, and he reviewed all available API documentation, but it appears that all of the documentation is in reference to Dialpad being the API client rather than an endpoint. The client is using Ringba to send calls to our DIDs. How can we go about having Dialpad be the endpoint to receive the data from Ringba?