Discussions
Dialpad generates duplicates on creating a contact via REST API
The Dialpad generates a duplicate after a fews seconds as I create a contact in Dialpad using it's REST API (POST) call. Moreover, the 'id' of the duplicate contacts is in this format:
๐๐ผ๐ฟ๐บ๐ฎ๐: ๐ด๐ฉ๐ข๐ณ๐ฆ๐ฅ๐ค๐ฐ๐ฏ๐ต๐ข๐ค๐ต๐ฑ๐ฐ๐ฐ๐ญ๐๐ฐ๐ฎ๐ฑ๐ข๐ฏ๐บ:{๐ค๐ฐ๐ฎ๐ฑ๐ข๐ฏ๐บ๐๐ฅ}๐ถ๐ช๐ฅ_{๐ข๐ค๐ต๐ถ๐ข๐ญ๐๐ฐ๐ฏ๐ต๐ข๐ค๐ต๐๐ฅ}
๐๐ ๐ฎ๐บ๐ฝ๐น๐ฒ: shared_contact_pool_Company:5956508342976511_uid_4578593930641401
๐๐ฒ๐๐ฐ๐ฟ๐ถ๐ฝ๐๐ถ๐ผ๐ป: The companyId (i.e., 5956508342976512) is my company's Dialpad id and the actualContactId (i.e., 4578593930641408) is the id of the same contact that was initially created by the flow.
I want to know:
๐ฎ) Why Dialpad is generating duplicates?
๐ฏ) How can I avoid or disable duplicates' creation?