Discussions
Call status for unanswered calls
about 1 year ago by null
Hi community,
What's the status of a call that's answered?
The idea is to trigger an SMS whenever there's an unanswered call—whether you're calling a customer or receiving a call. So we'd want to pull calls that's unasnwered.
I see the following call status in Zapier but none looks like that:
outbound call made, inbound call ringing, voicemail, call screening, call connected, call on hold, call merged, call parked, transcription, call recorded, call ended, call disposition
Could anyone help?
Thanks!