Discussions
duty_status_reason column missing from API response
Till yesterday we had duty_status_reason in USERS API response
customData in app launch urls
I am implementing an app launch url with the customData parameter. My first question is how to pass multiple values using that parameter. I assumed json, so that's what I tested.
When a SMS Event occor Create record in Dialpad SMS Log Custom Object in Salesforce.
When ever a user send and received inbound and outbound message to customer. I want to create a record with inbound and outbound with all the details into salesforce object. What approach I need to follow to capture all SMS event into salesforce and create records ?
API using Zapier to transfer call data to a Google Sheet
Hi. I wanted to transfer my call analytics such as number of calls made per day, inbound and outbound, and call length over to a google sheet at the end of the day. I have tried using Zapier to do so, but I can not find the correct variables to utilise and use to transfer them over. Where do I look for them? Or is there another way to do this?
Error 400
Getting Error 400 for non-US numbers
{
"error": {
"code": 400,
"errors": [
{
"domain": "global",
"message": "bad_request",
"reason": "badRequest"
}
],
"message": "bad_request"
}
}
Screen pop -trigger in Oauth App
We are using the OAuth App. When should this screen popup API be triggered to get incoming call details? Should we create a callEvent on call_states='ringing', then use https://developers.dialpad.com/reference/screen_popinitiate or what process should we implement to use this ScreenPop API?
Outgoing calls, recording
We have call recording automatically enabled for all calls.
Stats - Initiate Processing - Getting Same Report
I'm attempting to build our own internal dashboard using the stats, however I'm running into a bug where I keep getting the same download_url when initiating a report request.
Webhook not receiving events
Hi I created a webhook and subscribed for events and I am unable to receive the data.
How to disconnect dialpad voice call using API.
Hi there, I am using java language and spring mvc framework.