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Experiment screen_pop_api permissions

We are trying to implement the screen pop trigger, but we are running into this error:
{
"error": {
"code": 403,
"errors": [
{
"domain": "global",
"message": "User _ is not in experiment screen_pop_api",
"reason": "forbidden"
}
],
"message": "User _ is not in experiment screen_pop_api"
}
}

[404] Recording share link not found.

Hello,

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ANSWERED

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