Discussions

Hi there, I have dialpad sms and calls set up in my application. It works MOST of the time however recently I had two instances where the sms were not sent correctly. How I have it set up is that we have contact centres with individual dialpad numbers inside related to clients. When a call comes in it goes to the dialpad number (client), and then is answered at the contact center level by a user. I can text directly from the app and have it set up to send texts from the contact centre level and uses the current call information to record which dialpad number to send the sms from, to which people reply and users can reply from in dialpad.

I'm using Zapier successfully with calls and contacts for integration and I want to work with SMS as well which requires me to create a webhook and then use that to create an SMS event subscription. My understanding is that the steps are these:

I am trying to delete the shared contact by passing id - sharedcontact_pool_Company:{{companyId}}_uid{{uid}}.

I notice that when you refresh a websocket the URL changes. In dotnet the standard websocket client does not have this as a feature, so this means having to create a new web socket which in turn means adding complicated logic in order to make sure that you retire the previous socket correctly, don't process a message twice, and don't miss a message. Is there any other way to refresh the web socket without the URL changing?

Hi, is there a way to use my keyboard or even a different app w/ different interface?

We noticed that new columns were added to User API response

I am making the following request to a sandbox account:

I'm using Zapier (this is a DialPad supported integration) with the DialpPad API and PATCH and can update fields, however I can't add a second phone number. It simply writes over the existing number. I can retrieve the existing number, however I cannot for the life of me figure out how to pass two phone numbers from Zapier.

I send SMS using API. most of my automated message comes with a link.