Discussions
Search for contact by phone number via API
In the Dialpad app, I can search for a customer by the phone number. however, the contacts api only allows getting a contact based on their id or listing contacts based on the owner id. is there a way to look up a contact by the phone number? it seems like the only way i could do that programmatically is by listing all the contacts for each owner and then checking the phone number on each
Send sms API tiers
the send sms API mentions two different rate limits depending on the tier. how do i know what tier i am?
https://developers.dialpad.com/reference/smssend
Documentation on Contacts API
Is there any place where I can read more about the contacts api other than just the reference pages for the endpoints? https://developers.dialpad.com/reference/contactsdelete
Login 403 error message with SSO
An active user is receiving a 403 error message when logging into Dialpad with SSO. He successfully logs into his Microsoft SSO account and verification but gets a 403 error message when redirected to Dialpad. How do we resolve this issue?
Auto SMS for missed calls
Does anyone know of an app or developer working to be able to auto generate a text for a missed call? Our business has about a 70% answer rate. When a call is missed, we are hoping to have an automatic text generated to the incoming phone number to let them know we will call them right back or to get the customer to initiate a text response.
SMS Send POST with a secondary from_number
Our dialpad users have multiple phone numbers.
Has the format of event subscription messages changed?
The event subscription reception logic using websocket that I created about 1 year ago is not working at all.
Has the format of event subscription messages changed?
The event subscription reception logic using websocket that I created about 1 year ago is not working at all.
Webhook Payload
Hello there! I created a service and set up webhooks and subscriptions. I added the secret to the webhook so the webhook requests should be JWT. I created this in ASP.NET Core and i am unsure where the jwt is located. I checked the headers and have been trying to find the code in the body without any luck. Where is the jwt put in the webhook request and what is it called?
Refresh token missed on authorization code utilizing
Hi,