Discussions

Ask a Question

Where is the v1 api documentation?

I tried this link, but it gives me a blank page.

ANSWERED

Unable to connect to a Dialpad web socket - "(429) Too Many Requests" error (it worked before)

Hello!

Unexpected "date" Values Returned for /dl/stats

Hello!

Subscription event sending for disabled departments

I have a subscription setup to send a webhook when there is a missed call or voicemail for a specific department. Months ago we had a menu that the client could route to 3 other departments. Those other departments have been "deleted"/disabled months ago but it seems as though when an event is triggered it is sending 3 webhooks as if those other departments are still enabled. It doesn't appear to be a way to actually delete those other departments, is there a way to only have it trigger the webhook once for that main department?

ANSWERED

Forbidden

I can not log in with google, it shows "forbidden"

ANSWERED

Event Subscription using client side script?

I have a WebService set up to receive events from my event subscriptions. It all works great but the server is reporting some unhandled exceptions because the page is not set up to receive client side scripting posts and apparently some are being attempted. Are there cases where events would be posted by Dialpad to my service from JavaScript or ASP.NET Ajax? I'd rather not allow this if it is not required.

Clio Integration

Will there be any additional intergration to Clio? Right now any notes you take stay in Dialpad instead of intergrating into clio. VXT has a very nice clio intergration but doesnt have live call transcription like Dialpad.

Possibility of Apple CarPlay integration?

I'd love to see some kind of CarPlay integration, though I realize many of the advanced features might need to be trimmed out (AI visuals for example) to keep eyes on the road. But if I could call and text with a dedicated app on my CarPlay screen, that would be amazing.

Delete users voicemail box

Is there an API that would allow us to remove user's voicemail box? Don't want calls ending in voicemail want to ensure they get routed back to a live person.

HALO Integration

Hello, Has anyone succesfully integrated with HALO ITSM for the call center feature in Dialpad?