Discussions
SMS send via API sometimes says "Undelivered" when looking at the message in Dialpad webapp
Not sure why this is happening. Maybe 1 out of 20 messages we send via SMS post using the v2 api show up in our Dialpad webapp, under the right contact, and say "Undelivered" in red font. Unsure how to get better error reporting to understand what is going on.
Call disposition error in Zapier
Hi there,
Call status for unanswered calls
Hi community,
Screen Pop API 403 Error "User not in experiment screen_pop_api"
We are trying to test screen pop functionality using the API, but I am receiving the following error:
Error when create Dialpad user in powershell
I am getting this error when trying to create a user using PowerShell.
Get call duration
Hi, I am making call using Users->Call--Initiate API but I am not getting CallId in response.
Contact Events Subscription not receiving events
Hello,
ACD in the Stats in the Usage Statistics Report
I believe ACD means Automated Call Distribution as I know it. But what does it mean on the Stats report? It seems to be a time length number, but records data even outside any call queue or Ai Sales Center level inbound calls. It is in some cases slightly different than minutes on the report.
API docs request
Do we have other docs to get and filter calls list based on phone number of participant like dialpad.com/api/call/search and get sms also?
api keys
I cant create the api keys I keep writing to support and no one has replied.