Discussions
User Call History
Hi there, I am wondering if it is possible to get all of the call history from a user. For example I have an old employee and I want to get the call history that they made for the past 6 months as a download file.
Can API provide completed historical call records?
I would listing of calls (and some details) for a date range (last month, etc). I have read through the API, FAQs, etc. and understand the principles of WebHooks, and call events. But what if my App stop running and I missing some call events. Can I get yesterdays call records from the API?
For example:
https://dialpad.com/api/vx/callrecords?startdate=2022-10-10&enddate=2022-10-15
Create Contact event
Hi Support!
SMS received webhook
I have created an SMS inbound subscription event which triggers my webhook when a user sends us a message but the webhook is called for every activity by the Dialbot as well. Is there an event which will be triggered only if we receive an SMS from a user and not from Dialbot for every activity?
POST - SMS returns error for user_ID
I continually get this error for the required user_id field when trying to POST SMS (https://dialpad.com/api/v2/sms)
Bad requets when send an SMS from API
Hi,
Dialpad phone numbers can they be set a primary or secondary?
Hi Team,
API response timeout after 600 seconds
Hi,
Shared Contact ID format changed?
Did the format of IDs for shared contacts change?
It looks like the UID field was removed and replaced with the ID field which now contains the UID string. Is that correct?
Why was this change made and why was there no announcement made about this breaking non backwards compatible change?
SMS Message ID different for same message when send in group chat
I am receiving multiple API webhook calls when someone send a text message in group chat.
Every API call has a different ID for the same message so not able to find the unique message.