Discussions

Do event subscriptions by default target the company if the target is not filled in

We are doing feasibility on our new system development internally.
We’re currently in the PoC phase, testing whether we can meet the client’s needs with DialPad functions.
Can the API Call Transcript -- Get well determine the speaker?

Hello,

What is the main mechanism of handling not 2xx code as a response to the webhook?
Will that webhook be retried?

I'm doing requirements gathering for a new integration with Dialpad, so please forgive me if this obvious somewhere.

We understand that we can add a custom router via API and, from there, perform database lookups and business logic to figure out who we want to send the call to. We can even use Ask to validate the caller based on a PIN or other information they may know. This would all be performed on one of our servers when the call came in.

Hello Dialpad devs!

I own a body shop call Mr. trust collision center in Los Angeles, California. We need help creating a database, where when a customer called him to our Dialpad if their number is in our database, it will retrieve all their information regarding to the input fields that we had previously created and if it’s a new caller, it is disability to input feels to store the information if that caller called again basically what we need FIELD for is name address email I am ever adjuster in the image ability to upload

We are performing some tests with the endpoint: Call -- Initiate via Ring.