Discussions
Unable to send API key over websocket.
When connecting to the URL obtained from "https://dialpad.com/api/v2/websockets" with websocket,
"You are connected without a valid token, please send your api key for verification" is returned.
(in the onmessage event)
Shared Contact ID format changed?
Did the format of IDs for shared contacts change?
It looks like the UID field was removed and replaced with the ID field which now contains the UID string. Is that correct?
Why was this change made and why was there no announcement made about this breaking non backwards compatible change?
SMS Message ID different for same message when send in group chat
I am receiving multiple API webhook calls when someone send a text message in group chat.
Every API call has a different ID for the same message so not able to find the unique message.
No possibility to retrieve the statistics contained between today's date and days_ago_end
POST https://dialpad.com/api/v2/stats
{
"days_ago_end": 1,
"days_ago_start": 0,
"timezone": "UTC",
"coaching_group": true,
"coaching_team": true,
"export_type": "records",
"group_by": "user",
"is_today": false,
"stat_type": "calls"
}
Webhook retry and/or time limit?
Are webhooks/subscription events retried if they encounter an error response?
Decode JWT Token in Power Automate
Hi, I already create webhook and want to retrieve call list. in my webhook, it include with secret key. Is it possible to decode the JWT token using Power Automate?
How to send an SMS from a Department?
I want to send a message from one of my department numbers. My calls to send an SMS work when I use a user's ID, but when I use a department's ID I get this error:
incomprehensible bug
When I throw
POST https://dialpad.com/api/v2/stats:
{
"days_ago_end": 1,
"days_ago_start": 1,
"timezone": "UTC",
"coaching_group": true,
"coaching_team": true,
"export_type": "records",
"group_by": "user",
"is_today": false,
"stat_type": "calls"
}
I receive
{
"already_started": true,
"request_id": "fa8daf6c-cbe3-4998-9ef5-bf0dabd5abd5"
}
Some Questions about inbound Messages (SMS/MMS)
Is there a plan to have any way to take an ID and request the message data?
Call Disposition Data
Is it on the road map to include call disposition in either the /stats reports or the /calls API?