Discussions
Rate Limits
Greetings!
Toggle Agent Off Duty/On Duty
Greetings!
API Key Failed to Generate?
I'm on a PRO plan and unable to generate an API key. Any ideas if this is a bug or another issue?
Is it possible to retrieve API resultset in JSON?
I was wondering if we can retrieve the call and SMS logs result set in JSON format instead of CSV?
Need some clarification on subscription setup for a webhook
I want to be able to send to an endpoint via a webhook at the end of each call, presently I have
Call Records - From Today
We have a Call Record request that is running every 30 minutes to grab today's phone calls, using the is_today flag from Stats. Recently it appears that the request is running long, and I mean REALLY long.
Access to screen_pop_api
Hi Dialpad support -
Set Operator DND ON/OFF In A Callcenter
Hi all.
Do Not Disturb via API ?
Hello Dialpad,
Is there any option for toggle or on/off Do Not Disturb mode via API ?? I saw this option available in the desktop APP but I can't find it in API Documenttation.
Can I set Do Not Disturb status for an agent / make an agent unavailable for calls on a department, via the call centre?
Is it possible to toggle global Do Not Disturb on and off for an agent, via the API?