Discussions

Ask a Question

Postman Env for Collection

I was very happy to see a Postman collection for the API, but the variables are referenced and the Environment that defines these variables was not included in the download. Can you provide the Environment file?

Why my access token is not working ?

So the authorization part of Dialpad is working fine but the access token that I'm receiving after successful authorization I guess it is an invalid one.
The Authorization is done using OAuth2.

Can Salesforce send SMS automatically?

I would like a scheduled flow in Salesforce to send an appointment reminder using SMS. Is there a way to do that with our Dialpad integration?

ANSWERED

Rate Limits

Greetings!

ANSWERED

Toggle Agent Off Duty/On Duty

Greetings!

ANSWERED

API Key Failed to Generate?

I'm on a PRO plan and unable to generate an API key. Any ideas if this is a bug or another issue?

Is it possible to retrieve API resultset in JSON?

I was wondering if we can retrieve the call and SMS logs result set in JSON format instead of CSV?

ANSWERED

Need some clarification on subscription setup for a webhook

I want to be able to send to an endpoint via a webhook at the end of each call, presently I have

ANSWERED

Call Records - From Today

We have a Call Record request that is running every 30 minutes to grab today's phone calls, using the is_today flag from Stats. Recently it appears that the request is running long, and I mean REALLY long.

ANSWERED

Access to screen_pop_api

Hi Dialpad support -