Discussions
Can I set Do Not Disturb status for an agent / make an agent unavailable for calls on a department, via the call centre?
Is it possible to toggle global Do Not Disturb on and off for an agent, via the API?
SMS Dialpad API / Images
Is Dialpad SMS API able to send Images or attachments (PDFs) through its current APIs. : )
Is there any API to fetch all the call logs
Replying with Image or attachments
Hi Team Dialpad are we able to reply with MMS, Image or PDF attachments when using Sending SMS API? : )
Sending SMS API
How do we send SMS on behalf of the office # when it requires a user_id
Possible to integrate into Salesforce using apex
I'm looking to integrate the IVR with my Salesforce
Example
when a call comes to mainline if the caller number is saved in my salesforce contact it will be routed to a specific number if not it will be routed to a different number, is that possible to be done using Apex? if yes is there any help documentation can you share?
How do I get Client Id and Client Secret?
I need to integrate it with React and Node. And for that I need client id and client secret. How can I get them?
Possible to integrate in c#
Hello Team,
We have projects in ASP.NET so can we integrate it in C#?
Admin API to export call logs
Hi there,
Custom Router as router for the main line
How do I set a custom router which I have created via the API as the call router for my main line?