Discussions

Ask a Question
ANSWERED

Set DND via API

Currently, it appears as if you cannot set DND via the API. Is anyone aware of plans to change that?

ANSWERED

presence_status

I'm attempting to update presence_status via the API. In doing so, I provide a user's ID, a message, provider and type. When I execute the call, I get a 200 (success), but I can see both within the response, as well as within the Dialpad app, that the status_message hasn't been updated. Why?

ANSWERED

Asking for a PIN

I've read through all the documentation and can't seem to piece together the process flow to get the following to occur.

ANSWERED

Rate Limits

Hi,

dialpad sms receive message

Hello, i am Jose. I am building an app using dialpad sms. sending the text message using the https://developers.dialpad.com/reference#smsapi_sendsms works ok. But, exist a way to get by code the response from the final user to this message?. For example i send by api to the number "12312321" the text "hello", and this user("12312321") in his phone give me an answer "hello back". The question is. How can i get this "hello back" for create a flow. I see that exist https://developers.dialpad.com/reference#smseventsubscriptionapi_listsmseventsubscriptions

ANSWERED

503 Error when attempting to Update or Delete Call Event Subscriptions

Currently, when attempting to Update or Delete an existing Call Event Subscription, I receive a

ANSWERED

retrieve calls

Is there an API endpoint to retrieve a list of calls? Looking for date range and contactId criteria to limit those results too.

Screen Pop for a custom CRM

How do I setup screen pop for a custom CRM system that my company is using? I would like Dialpad to open that CRM when a call is coming in and go to the page for the caller if it is known.
Thanks.

ANSWERED

Can you get access to the transcribed CSAT verbatim via the API?

Invitation email

Hi guys, is there any conf where we can decide which user gets an invite email when we create a user?