Discussions
Call via Ring - Does a User always have to 'Accept' the outgoing call within Dialpad to actually initiate the call
My subject covers this, but essentially the workflow within my app will be as follows:
What is the lifetime of a Transcript URL?
I'm in the process of implementing the API within my product and as part of the workflow I'm going to GET Transcript URLs once we have the webhook fire with the 'recap_summary' state. All good.
Integrating the chat in C# and Angular
We are trying to integrate the chatbot in our C# and Angular Applications. Do you guy have a guide on how to do that?
Is it possible to get real time transcript in my CRM when call initiated through dialpad ?
I want to real time transcript during the call in my CRM.
forbidden from loggin in
I've been forbidden to log in?
The ability to Suspend Users
Your support can suspend users but we as a customer can not. We have been asking our CSM for a long while for this request. We have a bunch of use cases where we need to suspend but the main one is offboarding to retain data.
Office and call centers
Can someone help me understand the concepts of offices and callcenters.
HOW TO-create a webhook subscription using our API.
Hi,
How to get lost calls?
Is there a way to get lost calls within the API ?
Transcripts API
When I use the transcripts API as follows, I only get the call ID back and not the transcript.