Discussions

Hello,
I'm using sms event subscription to push all incoming+outgoing messages to a webhook and I'm running into a weird issue where all the messages get pushed 3 times.

Hi Team,

I'd like to capture data on DP Meetings such as talk-time, keywords, action items, etc, but I don't see anything in the API docs about meetings, except to list what meetings have taken place in a given conference room. Am I looking in the wrong place?

In the contacts (v2) API, there is a PUT (aka "Create or Update") call which requires a UID in the body. The doc for the call describes the UID as "The unique id to be included as part of the contact's generated id." This makes it sound like the UID is not the actual ID but somehow controls the ID calculation. But in fact doing two consecutive PUTs with the same UID in the body does not update the contact created by the first call; the second call returns a contact with a new ID entirely. And using the ID of a contact in the UID of a PUT does not cause that contact to be updated, instead a new contact is created with a different ID.

How can I enable/disable a user's calls to be forwarded via the API, along with setting the destination number? I see that I can enable DND. There is also an option on User Update to set forwarding numbers, but this does not seem to be working for me. Any help would be appreciated. Thanks!

Hello,

Hi Support!

I am trying to retrieve a list of SMS messages we received via Dialpad APIs. Is that possible? I tried stats with the following.

Looks like the documentation only shows the ability to launch the app to dial. Is there an option to launch it in an SMS history with a specific user?