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Set Group DND for user

The GET method for user details will outline the group_details for every department/company and shows the proper do_not_disturb for that department (not the user). But I don't see the parameter to change that in the PATCH method to update that parameter in the groups.

Merging contacts

is there any way to merge contacts?

Access to Text Logs?

Is there a way to access these text logs? We have access to text statistics, but can't seem to get text logs working. I've talked to support, but no one seems to be able to help. I've had 3 support tickets closed before resolution, so any help would be more than welcome.

Retrieving Call Journey through API

Is their a way to relate the call events coming from the websocket to recreate the call journey? We are trying to programmatically access and save each audio recording from customers calling our sales team, however, because of the way dialpad uses call legs, there are numerous call events that come across for each interaction (i.e. a transfer from one department to another creates a separate call leg and recording id).

Some question about apis

How to get our staff users call history and recording files

User License type mapping

Hi,

System keeps prompting to 'press 1' even when that option is unchecked in Your Devices Advanced Settings

In Your Devices -> Advanced Settings, I have unchecked the box for "Include a verification prompt to 'press 1' for forwarded calls." I still get the prompt in my forwarded device.

Subscription API throwing 403 Forbidden error

https://dialpad.com/api/v2/subscriptions/call not working with Salesforce what can be the reason.

Testing SMS integration with sandbox account