Discussions

An active user is receiving a 403 error message when logging into Dialpad with SSO. He successfully logs into his Microsoft SSO account and verification but gets a 403 error message when redirected to Dialpad. How do we resolve this issue?

Hi,

Hello,

Is there any option in Dialpad API, to drop voicemail to caller if they dont pick the call?

I tried to call token api with client_credentials by following

Is it possible to get a list of calls with a specific moment ID? Or anywhere in the API where we can flag specific moments?

Hi support,

Is it possible to receive a sample excel file set up to send a list of 75 sms messages? I am trying to add sms reminders to go along with the email reminders I directly send customers through excel advising them of their next house cleaning service. I am fairly proficient with VBA code, just not familiar with API http requests and how to set up the API Key, or what the code looks like. Alternatively if I could send a list compiled of 75 reminders using Postman, how would I set up a JSON POST? What would the http address be, the headers, and how would the raw data in the body appear for multiple messages }, Thanks in advance for your help!!

For a callrouter are there any special requirements for the routing_url (ie does it have to be https)? I'm trying to set one up and it seems to be redirecting to the default target without hitting the routing_url. Just trying to rule out possible causes. Also, is there any documentation on the request sent by Dialpad to the routing_url? Is it a GET or POST request? Does it except url params or a json body? These would be useful to have in the docs. Thank you!

Hello,