Discussions
Screen Pop API 403 Error "User not in experiment screen_pop_api"
We are trying to test screen pop functionality using the API, but I am receiving the following error:
Error when create Dialpad user in powershell
I am getting this error when trying to create a user using PowerShell.
Get call duration
Hi, I am making call using Users->Call--Initiate API but I am not getting CallId in response.
Contact Events Subscription not receiving events
Hello,
ACD in the Stats in the Usage Statistics Report
I believe ACD means Automated Call Distribution as I know it. But what does it mean on the Stats report? It seems to be a time length number, but records data even outside any call queue or Ai Sales Center level inbound calls. It is in some cases slightly different than minutes on the report.
API docs request
Do we have other docs to get and filter calls list based on phone number of participant like dialpad.com/api/call/search and get sms also?
api keys
I cant create the api keys I keep writing to support and no one has replied.
List of Duty Status Reasons for Call Center Operators
Hello!
Account Sandbox
hello good afternoon where can i get a sanbox account?
and how can I generate an API Key follow the steps of the dashboard https://developers.dialpad.com/docs/api-key-generation but for some reason it doesn't show me the module "Authentication".
Convert inbound caller number to Name
Hi there,