Discussions
User Call History
Hi there, I am wondering if it is possible to get all of the call history from a user. For example I have an old employee and I want to get the call history that they made for the past 6 months as a download file.
Can API provide completed historical call records?
I would listing of calls (and some details) for a date range (last month, etc). I have read through the API, FAQs, etc. and understand the principles of WebHooks, and call events. But what if my App stop running and I missing some call events. Can I get yesterdays call records from the API?
For example:
https://dialpad.com/api/vx/callrecords?startdate=2022-10-10&enddate=2022-10-15
Create Contact event
Hi Support!
SMS received webhook
I have created an SMS inbound subscription event which triggers my webhook when a user sends us a message but the webhook is called for every activity by the Dialbot as well. Is there an event which will be triggered only if we receive an SMS from a user and not from Dialbot for every activity?
POST - SMS returns error for user_ID
I continually get this error for the required user_id field when trying to POST SMS (https://dialpad.com/api/v2/sms)
Bad requets when send an SMS from API
Hi,
websocket returns "The api key is not valid" again.
I have inquired before.
(https://developers.dialpad.com/discuss/6344fa67e0ffd30077a0ca9b)
Dialpad phone numbers can they be set a primary or secondary?
Hi Team,
API response timeout after 600 seconds
Hi,
Callrouter routing_url
For a callrouter are there any special requirements for the routing_url (ie does it have to be https)? I'm trying to set one up and it seems to be redirecting to the default target without hitting the routing_url. Just trying to rule out possible causes. Also, is there any documentation on the request sent by Dialpad to the routing_url? Is it a GET or POST request? Does it except url params or a json body? These would be useful to have in the docs. Thank you!