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ANSWERED

How do I get access to Sandbox for my developer to develop API?

Repeated requests to support for access to a feature included in my plan have not borne fruit. Always "waiting for engineers".

ANSWERED

Dailpad integration with custom CRM.

Does Dialpad provides call receive and sms receive Api?
Does call recording charge extra in enterprise plan?.If dialpad provide call receiving Api then how can I integrate with my custom CRM?

Webhook event not triggering when I send SMS

I have set up a webhook and an event for both directions for all of the organisation in the sandbox. Using the ListWebhooks and ListEvents API methods, everything looks in order to me.

Do you know how can i get all the sms list from a phonenumber?

I tried to get the list of the sms with the content but I don't see any endpoint in the sms section and using stats i cannot get the records from the sms.

RE: Getting Call log Via API

Hello Team,
I am looking for to get call log History from our account but unable to get it straight forward and also some of the article mentioned that I can get by ID but even there is a no clarification about how to get that ID to get specific call log data.

Mark SMS as read

Hi everyone,

Why my access token is not working ?

So the authorization part of Dialpad is working fine but the access token that I'm receiving after successful authorization I guess it is an invalid one.
The Authorization is done using OAuth2.

Operator Idle Time

On the Dialpad dashboard screens there is a column called Status showing how long an operator has been on a call or idle. Can I get this idle time from any of the API endpoints?

ANSWERED

Call id list API

How can I list all IDs, which made by my company's users data?