Discussions
Not receiving Payload on webhook
I set up a Webhook {
"items": [
{
"hook_url": "https://findahomeyoulove.com/webhooks/dialpad-endpoint.php",
"id": "6081738268262400",
"signature": {
"algo": "HS256",
"secret": "secretkey",
"type": "jwt"
}
}
]
}. After triggering an event (hangup) I don't receive a payload to my endpoint. Can you help me with this? I've tried testing it with and without JWT format, but I just don't receive anything after an event.
What is the lifetime of a Transcript URL?
I'm in the process of implementing the API within my product and as part of the workflow I'm going to GET Transcript URLs once we have the webhook fire with the 'recap_summary' state. All good.
Doe's dialpad have a react SDK?
For integrating in our application does Dialpad have a react SDK? . If there is an SDK can you provide the details
Dialpad Sandbox API - User List Endpoint Intermittent Failures with Limit Parameter
We are experiencing intermittent failures when using the User List API in Dialpad’s Sandbox environment. Specifically, when calling the endpoint https://sandbox.dialpad.com/api/v2/users?limit=5000, we occasionally receive the following error response:
Login Issue
I am not able to login to the dialpad developer account. Clicking on the developer login link always redirects to the https://developers.dialpad.com/docs/welcome page, and the login screen is not showing.
Open Dialpad Web App for Certain Target and Contact
Hi, I'd like to auto generate urls so we can open the web app with conversation history for a certain contact and target. I notice the url is always: https://dialpad.com/app/feed/<contact_key>/<target_key> when looking at inspect element > network.
How to pull AI Summary using api
given a call id am i able to pull the ai summary ?
Date is not correct
"date_connected": "1728447303884",
"date_ended": "1728447348252",
"date_started": "1728447290579",
I'm on a PRO plan and unable to generate an API key. Any ideas if this is a bug or another issue?
I should be admin.
Unable to download recording, redfirected to the login page even with a valid auth token
I am subscribed to events using websockets, which is fine. I can also make other API calls; the token is active and never expires; in the request header, I am sending the token as specified: Authorization: Bearer XYZ, but I am still getting a redirection to the login page. The URL for the mp3 is obtained from any of these events: hangup, recording, adminrecording. Here is an example: