Discussions
How to find department IDs?
How do we find a list of departments and IDs using the REST API?
outbound Call API working
Hi,
Need to understand How Call -- Initiate via Ring API works to place an outbound call. We are getting success messages with call_id in response but the lead phone is not ringing.
Can you please help us on priority?
Postman Env for Collection
I was very happy to see a Postman collection for the API, but the variables are referenced and the Environment that defines these variables was not included in the download. Can you provide the Environment file?
Why my access token is not working ?
So the authorization part of Dialpad is working fine but the access token that I'm receiving after successful authorization I guess it is an invalid one.
The Authorization is done using OAuth2.
Can Salesforce send SMS automatically?
I would like a scheduled flow in Salesforce to send an appointment reminder using SMS. Is there a way to do that with our Dialpad integration?
Rate Limits
Greetings!
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Greetings!
API Key Failed to Generate?
I'm on a PRO plan and unable to generate an API key. Any ideas if this is a bug or another issue?
Is it possible to retrieve API resultset in JSON?
I was wondering if we can retrieve the call and SMS logs result set in JSON format instead of CSV?
Need some clarification on subscription setup for a webhook
I want to be able to send to an endpoint via a webhook at the end of each call, presently I have