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Request: Add webhook to receive transcription & AI summary

We're a software powered real estate brokerage that just started using dialpad to manage communication between our agents, external agents, and our clients. One thing we constantly get asked about by our clients is transparency in how we're communicating how our agents sell our client properties.

Webhook Call History

is there a way to get a history or log of the outbound calls to my webhooks? I've created two webhooks to subscribe to incoming text messages, but our server is not seeing both hooks called consistently. Often times, both webhooks are called successfully, but a significant number of inbound messages only present to one of the two webhooks.

Is Voicemail Drop feature will work with ACT CRM using API?

Hello Team,

How Can I have call notifications alert my apple watch?

I know there is a functionality restriction here with Apple, but would like to know how it's possible to make it happen. We have several members who have theirs phones on silent 100% of the time and use their watches to notify instead to keep the noise down. It would be extremely helpful to have incoming calls notify to the watch!

Department Line Text Messages Shown In Thread Format

Showing the texts in thread format would be incredibly helpful for daily use. we have several team members that utilize the messages in each department and it causes a lot of searching in the current format.

Call Logs For Blocked Numbers

Hello,

ANSWERED

message_status possible values

For SMS event subscriptions, the doc states that message_status values can be either pending, success, failed. I have however found through the webhook we receive that this field can also have the value of sent, undelivered, delivered.

ANSWERED

Can i automate outbound PSTN calling?

I am planning to create an outbound campaign where I can call my customers who subscribed to our site with their phone numbers. Can we automate it with the APIs? I want to integrate it with our custom code.

ANSWERED

Sudden error sending SMS

I was able to send messages through API fine until a couple hours ago.
I'm now getting the error:

Contacts search API

Hi there,