Discussions
SLO for API
Hi do you have SLO for using API?
Rate Limit for Get Stats
Hello,
I want to receive my scheduled call log report using API
I created a scheduled report using Create Scheduled report and used Get scheduled report to get web socket assosiated with it , i ran following code on my ide and waited for 3 am EST , so this report can be received at my web socket
Stats API Avg Wrap Up time
Is there a way to get average wrap up time using the API for stats?
How do I send sms messages from our main line phone number via api?
I'm getting a 404 response when I try to send an sms message from our main line.
Get Call Transcript API Permission?
I am trying to use the call Transcript API and I am not able to complete the request. I get a 404 error saying "not found or cannot be accessed due to insufficient permissions". The API key is corrent and I am trying multiple different call IDs with the same result. I have maxed all the permissions in the admin portal for this api key. Is there a hidden setting to turn on or does support have to turn it on?
Is there any limit to receive call events data via webhooks
Hi
CTI Dark Theme
It would be great if the CTI Dialer had the option to set a dark theme, when it is integrated into apps or pages that are dark.
Call event - ringing clarification
For example, I have a department with 3 assigned operators and a ringing webhook state setup.
Call Summary in API?
I would love to see the after call summary and action items added to the API to be able to export these into different CRM's as customer interaction notes. Any plans to something like this added in the near future?