Discussions
Department Line Text Messages Shown In Thread Format
Showing the texts in thread format would be incredibly helpful for daily use. we have several team members that utilize the messages in each department and it causes a lot of searching in the current format.
Call Logs For Blocked Numbers
Hello,
message_status possible values
For SMS event subscriptions, the doc states that message_status values can be either pending, success, failed. I have however found through the webhook we receive that this field can also have the value of sent, undelivered, delivered.
Can i automate outbound PSTN calling?
I am planning to create an outbound campaign where I can call my customers who subscribed to our site with their phone numbers. Can we automate it with the APIs? I want to integrate it with our custom code.
Sudden error sending SMS
I was able to send messages through API fine until a couple hours ago.
I'm now getting the error:
Contacts search API
Hi there,
How to automatically download Dialpad call recordings using Zapier?
Hi we want to download all the call recordings.
Feature Request: Schedule Message Send
Hello,
Dark Mode Text Font Issue
When I type a text message using Dark Mode, the text box that I type in has a black font. when i post it, it has a white font. Is there a way to fix this?
Which API can retrieve information from follow-up questions?
We configure follow-up questions in Office Settings>Contact Center Surveys for users to fill out. Please let me know how I can retrieve the corresponding user response information via the API.