Discussions
Target Name not present in SMS Webhook when sent as group
I have a user which is a member of our "Sales - SDR" group. When they call a user from this group's number and then go in after to send them an SMS, the SMS is sent from the group name/number which you can see here: https://i.imgur.com/cnxp3VI.png
ai recaps/summary API timeframe
Hi,
Not receiving webhook events
Hello, I am trying to debug my webhook (5126575043198976). I have 2 subscriptions that are enabled, calls and local contacts. When I make a call or create/edit contacts, I don't receive any request.
SMS event are not received on the webhook NetSuite URL, need help.
I have created a NetSuite Suitelet URL and using that i created a Webhook ID through API key, then i created a SMS Event with that same Webhook ID, but still the NetSuite script is not receving any trigger from Webhook, is there some thing wrong with what i just did ?
End call in CTI using custom button
Hello, Is it possible to have end a call using my custom button connected to some dialpad api to end a call. i have searched through the docs and couldn't find any api for ending calls. Need help with such a feature.
How to show a caller info in a popup in the same dialpad UI app screen, instead of in a new browser tab, on inbound call event
Hi Dialpad Support Team,
Can I access AI Recaps and AI Playbooks through the Dialpad API?
I would like to know if it's possible to retrieve data from AI Recaps and AI Playbooks via the Dialpad API. Are there any specific endpoints available for this functionality?
Request: Add webhook to receive transcription & AI summary
We're a software powered real estate brokerage that just started using dialpad to manage communication between our agents, external agents, and our clients. One thing we constantly get asked about by our clients is transparency in how we're communicating how our agents sell our client properties.
Webhook Call History
is there a way to get a history or log of the outbound calls to my webhooks? I've created two webhooks to subscribe to incoming text messages, but our server is not seeing both hooks called consistently. Often times, both webhooks are called successfully, but a significant number of inbound messages only present to one of the two webhooks.
Is Voicemail Drop feature will work with ACT CRM using API?
Hello Team,