Discussions
Is there a way for my icon in the task bar to show I am on DND?
I tend to forget to take DND off in the morning and have gone half a day with out realizing its on. Either put an x thru it or change colors or just anything to show DND is on would be great.
API for listing all calls
Is there an API call for listing all calls made?
Call on Hold Pickup
Hi - We'd like to see an option available where a call can be placed on hold, then be picked up from another extension. This would not be a transfer because the call may need to be on hold for a minute or two before the pickup happens.
Identify Abandoned Calls from Webhook
Hi,
Prepopulate Mini Dialer
Hello,
Call records not being returned in Stats request
Hi team,
Detect a local call in progress
I'm looking for a way in local Windows scripting (Powershell preferred) to detect if a call is in the progress in the local Dialpad application.
AI Recap for a call ID
Hi,
websockets example to get recap
Hi I am trying to build an app to get recap using websockets and event subscriptions. Can you please let me know is there an example that i can refer to.
Identify Operator from CallCenter
Hi, I'm downloading the data from our CallCenters with the intention of showcasing the volume of calls & texts we make and receive. But also, I'd like to segment the total calls & texts by Operator so I can measure their individual productivity. I haven't found a way to differentiate which operator make or received each call or text.