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SMS Webhook payload is empty object!!!!

Hi, I am creating a webhook on my server and uring webhook url to create a webhook in dialpad via api.

Need to get last 7 days of call transcripts, Is stats endpoint the only option?

I have a use case where I need transcripts of calls made in last 7 day. My current approach is to call:

Getting local call status and possible control of the call via DialPad desktop app

We're successfully integrated DialPad service in our CRM app (designed as WPF desktop app), calling DialPad desktop by custom protocol "dialpad://" plus parameters.

Websocket not working in sandbox (The api key is not valid or does not have access to this subscription.)

Hello,

ANSWERED

Custom Router as router for the main line

How do I set a custom router which I have created via the API as the call router for my main line?

Call stats- Description of different categories of calls

What are different call categories in calls records retrieved from the stats api.

Contacts not created as Group Contact

I'm creating contacts under a department in my organization when they sign up for our service. The issue is that sometimes these contacts will be created as an individual personal contact for every single person in the organization instead of a group contact. I've tracked the POST requests and I feel very confident nothing is changing on our end.

400 Error** Multiple recipients are not allowed if the sender is not an individual user

Getting error while calling send sms api with multiple recipients.

Webhook Not Receiving Requests

Hello,

ANSWERED

How to send an SMS from a Department?

I want to send a message from one of my department numbers. My calls to send an SMS work when I use a user's ID, but when I use a department's ID I get this error: