Discussions

I didn't see anywhere in the call log where I can distinguish at what point a call was placed on hold, only the number of times and length of time. I also did not see this in the call journey (as I assume the call journey is generated from the call log). Is there anywhere I can see this/query this information?

I am using sms api to send a sms... and I keep getting the following error

I see there are what I assume to be API calls that can be placed on a user to set a voicemail escape digit on their voicemail. Is there documentation on how to use this call, what happens when the digit is pressed, etc?

We want to implement calling functionality using third party API through IP phone in dotnet Application

Is there a way to make an agent unavailable via the REST api? I only saw being able to set DND on.

I'm getting this error when calling the screen pop API:

Hello I am using Zapier to access api to send a sms when a call state change with a disposition and it won't give me the external number that was called. please help

I am trying to retrieve a list of SMS messages we received via Dialpad APIs. Is that possible? I tried stats with the following.

I'm on a PRO plan and unable to generate an API key. Any ideas if this is a bug or another issue?

Hi I am using the API to create a contact, can I assign it to a Department or at least assign some type of tag or group?