Discussions

How can I get in contact with the dialpad team to set up a hook_url for my company?

Please share the solution.
i want to get all call list with detail from api & How to get The call's id from api.

I've tried appending ?apikey=<APIKEY> to the URL as well as sending the API key in the Authorization headers, but in both cases I'm getting a 403 error and what looks like a webpage. What'd be the best way to programmatically download the audio file of the call recordings?

We work with a 3rd party call analytics company that takes our call recordings and analyzes them on their platform. We just switched to Dialpad and are looking to see how we can do the same here.

Currently Dialpad offers to keep the recording for 90 days and then it get deleted. So, Is there any way to store it after 90 days?

Our account has numbers assigned to Call Centers, but individual users do not have numbers assigned.

How do I setup screen pop for a custom CRM system that my company is using? I would like Dialpad to open that CRM when a call is coming in and go to the page for the caller if it is known.
Thanks.

This is Andrew again, I was unable to access the previous discussion board I made. About adding a line break in the SMS text, I've pinpointed the issue; here's our code:
const data = {
user_id: '1234',
text: "Dialpad demo today!\rThis should be another line",
to_numbers: ['+18883334444']
};

If I want to do an integration to cal.com (i.e. calendly), can't figure out how to do the integration w/ calendar scheduling.

Is there a way for me to get a list of user-wise sent SMS messages on Dialpad using the API without using Webhooks?