Discussions

I want to be able to write functions for dialpad without messing with the production is there a way to set up a proxy dialpad to see if added functions can be tested before messing with production

Hi is there different levels of admin. I’m an admin for my company but don’t seem to have the option to create an api key. I go into company but the api page isn’t there

Hi,

I wanna create a desktop app to integrate with the dialpad desktop client, after reading the doc, I think Token Generation via OAuth approach is the way to go. But, How can I provide Redirect URIs (one per line) * with localhost not allowed, do I need to host additional back-end service in order to do so, or there is another option for the desktop app integration

A VCF file is a contact card. For example, on an iPhone, you can open a contact card in the Contacts app and share it via Messages and then the recipient (iPhone, Android, or otherwise) will be able to add that contact to their own address book. The mime type is text/vcard and files sometimes have a .vcard extension rather than a .vcf extension.

We already have a call center dashboard internally that tracks all the various email/chat queues inbound and would like to add a couple tiles around dialpad callcenter current live calls, queue depth and callback requests. The dialpad dashboard has the data we need, but we were hoping to gather a few of these metrics via the API to put them in our own dashboard. I can't quite find an endpoint that gives me that data. Any help is appreciated, thanks!

I'm using node with KoaJS and I'm trying to use a call event subscription, with secret and I can't find the JWT in the request received.

Is there any option in Dialpad API, to drop voicemail to caller if they dont pick the call?

Is there an expiry of a stats request? If so what is it? I have noticed that after generating the stats request and calling the get stats api after a while it give not found response.