Discussions
Testing SMS integration with sandbox account
SMS send via API sometimes says "Undelivered" when looking at the message in Dialpad webapp
Not sure why this is happening. Maybe 1 out of 20 messages we send via SMS post using the v2 api show up in our Dialpad webapp, under the right contact, and say "Undelivered" in red font. Unsure how to get better error reporting to understand what is going on.
Trying to get full history behind a text message conversation
I created a subscription to the SMS event API and have all text history in our data lake. What I am trying to do is pull the history behind a text thread. Ideally there would be a "Thread ID" where if you pulled the ID, it would show every inbound and outbound message ( Think conversation ). Is there anything in this dataset that would allow it. If not, how can I recreate the conversation?
Assign / Unassign event
Hi,
Can I receive a webhook notification when a caller requests a callback?
I would like to push callback requests into a task queue that is external to Dialpad, but I can't find a way to get a notification when a callback is requested.
How would I get the Call ID of the call created from the [Users Call -- Initiate] API?
I get a device JSON object back from this request. How would I get the call ID of the call that is created for the user?
Question about Calls
We are performing some tests with the endpoint: Call -- Initiate via Ring.
rate_limit_exceeded while requesting stats records
Hi while trying to run the default setting of stats on the api reference Im getting a 400 code error with rate_limit_exceeded message. I dont understand why is this happening.
Bulk updating
Is there anyway to call apis in bulk?
API - Getting the status of a stats request results in failed without any other explanation
I am attempting to get calls using the https://dialpad.com/api/v2/stats post method to generate a report and then using the https://dialpad.com/api/v2/stats/ to get the status of the report with the download link. Sometimes it works and other times it doesn't. The code that is running is exactly the same each time. When it doesn't work all I get is a status of failed. Is there something else that I can query to see why it failed or why would it fail? Thanks in advance